0

Full Content is available to subscribers

Subscribe/Learn More  >

Expectation Design Based on User’s Cognitive Process

[+] Author Affiliations
Kazutaka Ueda, Ayami Nagai

The University of Tokyo, Tokyo, Japan

Paper No. DETC2015-46973, pp. V01BT02A006; 6 pages
doi:10.1115/DETC2015-46973
From:
  • ASME 2015 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference
  • Volume 1B: 35th Computers and Information in Engineering Conference
  • Boston, Massachusetts, USA, August 2–5, 2015
  • Conference Sponsors: Design Engineering Division, Computers and Information in Engineering Division
  • ISBN: 978-0-7918-5705-2
  • Copyright © 2015 by ASME

abstract

In today’s market, points of contact between users and products now extend to pre-product release situations such as rollout events. In order to design an attractive product that exceeds users’ expectations, it is necessary to take into account a set of cognitive processes associated with the user experience, such as product expectations and the memories of product-related experiences that led to the formation of these expectations. This study aimed to model the situation surrounding users’ expectations and to elucidate the mechanisms regulating these expectations. To do so, situations in which expectations arise were experimentally reproduced, participants predicted their future emotions based on emotional valence and probability of occurrence, and a hypothetical model was verified. Furthermore, focusing on participants’ feelings of self-efficacy formed by past experiences and their subjective view of the probability of events occurring as regulating parameters of future emotional states, it was found that they are connected to changes in emotional valence when predicting emotions.

Copyright © 2015 by ASME
Topics: Design

Figures

Tables

Interactive Graphics

Video

Country-Specific Mortality and Growth Failure in Infancy and Yound Children and Association With Material Stature

Use interactive graphics and maps to view and sort country-specific infant and early dhildhood mortality and growth failure data and their association with maternal

NOTE:
Citing articles are presented as examples only. In non-demo SCM6 implementation, integration with CrossRef’s "Cited By" API will populate this tab (http://www.crossref.org/citedby.html).

Some tools below are only available to our subscribers or users with an online account.

Related Content

Customize your page view by dragging and repositioning the boxes below.

Related eBook Content
Topic Collections

Sorry! You do not have access to this content. For assistance or to subscribe, please contact us:

  • TELEPHONE: 1-800-843-2763 (Toll-free in the USA)
  • EMAIL: asmedigitalcollection@asme.org
Sign In