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Increasing Performance in Complex Product Development Through Structured Information and Cross-Functional Collaboration

[+] Author Affiliations
Diana Malvius

KTH Royal Institute of Technology, Stockholm, Sweden

Martin Ivarsson, Dag Bergsjö

Chalmers University of Technology, Göteborg, Sweden

Paper No. DETC2009-87044, pp. 1043-1050; 8 pages
  • ASME 2009 International Design Engineering Technical Conferences and Computers and Information in Engineering Conference
  • Volume 2: 29th Computers and Information in Engineering Conference, Parts A and B
  • San Diego, California, USA, August 30–September 2, 2009
  • Conference Sponsors: Design Engineering Division and Computers in Engineering Division
  • ISBN: 978-0-7918-4899-9 | eISBN: 978-0-7918-3856-3
  • Copyright © 2009 by ASME


A joint comparison between two separate case studies is presented in this paper. The studies targeted an original equipment manufacturer (OEM) and a selected software supplier to the OEM. Two different measuring methods based on a quantitative and a qualitative approach were used in the compared studies. These two different perspectives are integrated by cross analysis and triangulation into a synthetic understanding of what problems are in common for the two companies and how these interrelate. The studies, with focus on information management issues aimed at identifying improvement areas for performance in product development. It is concluded that factors like cross-functional collaboration and information structure were targeted as areas for critical improvement in both case studies.

Copyright © 2009 by ASME



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